Returns & Exchanges

At Getz's, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We strive to make the process as seamless as possible to ensure you find the perfect fit and style for your wardrobe.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print a prepaid shipping label directly from the portal, or choose a QR code option for paperless drop-off at participating locations.

• 3.
  Package Your Items

  Place the items in their original packaging if possible, ensuring all tags are intact, and securely seal the box with the return label attached to the outside.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.